![]() You can also test your microphone in your Windows Sound Settings. See video: If you do not see this option and are already in the meeting room, click on the arrow next to the microphone button and select Test Speaker & Microphone.You can click Test your Speaker and Microphone for the testing wizard that will walk you through. Upon entering a Zoom meeting, if it does not detect your microphone, like depicted: See Zoom's article on Testing Computer or Device Audio If you've enabled the waiting room yet attendees can get in without having to be admitted, check to see to whom you've given Scheduling Privileges. Anyone you've given scheduling privileges can get right in without waiting. Learn more about Scheduling Privileges.įor a quick workaround, simply call into the meeting with your Mobile Device and troubleshoot later when you have more free time. If you are creating meetings and do not see a phone number for guests to call in, you may not be logged in to Stony Brook's license of Zoom even though you used your Stony Brook email address.įollow the instructions for logging in but ensure that you log in from a private or incognito window: Once the meeting ends, the recording will appear in the host's cloud.įollow the instruction for adding alternative hosts to a Zoom Meeting: However, if a student is added as an alternative host (aka Co-host) to a meeting, and given the privileage to record, student will be able to record to the cloud. Note: Students (as a host) do not have the privileage to Record to the Cloud. This will automatically update the LTI in your Blackboard account. When setting up your Zoom Meeting link in your Blackboard course, but do not see the option to record to the cloud, log into the Zoom Web Portal at Make sure you log in from a private or incognito browser window and you log in to this URL:.If you received an error logging into Zoom from Blackboard, follow the login instructions here Zoom's Error Code definitions 1001 Error in BlackBoard Currently, all online sessions must be created as Meetings. This error appears if you've set up your online session as a Webinar. We do not have a license to use the Webinar feature in Zoom. In the Open Zoom Meetings window, click 1) Cancel and then 2) start from your browser. If you can't join a Zoom session with the Zoom app/program (perhaps because your Zoom client isn't upgraded), join in a web browser: Click the Zoom link from calendar or email (or copy the link and paste it into a browser). Issue joining Zooms in the Zoom app/program/client (Zoom moved their options around. The option "only authenticated users can join" was moved out the of Meeting Options section to the Security sections of an individual meeting.) When scheduling a Zoom Meeting, to allow non-Stony Brook Zoom users to join, uncheck "Require authentication to join" on the meeting to allow external users to join See this article for how to check the meeting's security settings. If you are host of a meeting and people cannot get into the meeting, while you're in the meeting, check the meeting's security settings to see whether the meeting has only authenticated users Enabled (which would mean people outside Stony Brook cannot get in). The Zoom App opens for a brief moment then crashes, tries to re-open, then crashes in a loop External or People Outside of Stony Brook Can get into Meetings Problems with Audio on a Windows Computer Issue joining Zooms in the Zoom app/program/clientĢ008 Error Code when signing into a Webinarīlackboard Learning Tools Interoperability (LTI): Missing the Setting to Record to the Cloud Option ![]() ![]()
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